Close to you
The supreme command of the Spanish National Police is held by the Minister of the Interior, through the figure of the Secretary of State for Security. Direct command is exercised by the Directorate General for the Police, under the authority of the said Secretary of State for Security.
The generic denomination of Spanish National Police is assigned to all career officers of the National Police.
The Spanish National Police is an armed institution, civil in nature, which presents a hierarchical structure and has the mission of protecting the free exercise of citizens’ rights and liberties, and of guaranteeing their security. Its scope of action is the whole of the national territory.
If you need immediate support, dial the emergency number 091.
If you have any information on the planning or perpetration of an offence, or if you are the victim of a crime, you must contact the National Police.(Police) premises Contact
The main goal of the “Safe-Tourism Plan” is to permanently increase citizen security at touristic areas, and to provide tourists with a safer environment during their stay in our country. It also aims at supporting and actively contributing to the actions taken in this sector by the Spanish Government and the Regional and Local Administrations, and seeks to foster the Spanish tourism sector and to cooperate in accomplishing a higher level of competitiveness, by establishing cooperation among all public and private institutions which take part in the sector.
Tourist Attention Service (SATE)
The general aim of the SATE (Tourist Attention Service) is to assist victims of offences or infringements, in their own language, providing them with advice on the procedure and the handling of documents relating to the facts in question (cancelling of credit cards and documents, contact with embassies and consulates, communication with or location of relatives, etc.).See all the information on complaints
Please be aware of the following when you are on holiday:
In your vehicle
During the journey to your holiday destination, maximize safety measures concerning your vehicle and belongings and do not stop if an unknown person asks you to do so.
Avoid leaving valuable items at sight, or inside the vehicle.
If you use public transport
- Do not check in unknown persons' luggage in your name.
- Identify your belongings before checking them in.
- Avoid travelling with large amounts of cash.
- Do not entrust anybody who is not duly authorised with transporting your luggage.
- On trains or buses, watch your luggage at all times, particularly at stops.
At your hotel or apartment
- Do not leave any money or valuable items at sight. If possible, use a safe. If you are not a Spanish national, also consider leaving your ID documents in the safe and carrying a legally certified photocopy of your ID card or passport with you.
- Watch your luggage and personal items in common areas.
In public places
- Take care of your belongings in crowded spaces (street markets, spectacles, beaches, swimming pools, etc.).
- Avoid making a public show of valuable items or belongings.
- Avoid gambling in the streets.
- Beware of suspicious offers (being warned about a stain on a garment or about vehicle breakdowns, etc.).
- When parking, try to choose crowded and well-lit spaces and those which are within the surveillance cameras' viewing area.
Family and Women Assitance Unit
Our Family and Women Assistance Units are the National Police units specialised in the prevention and investigation of criminal offences which relate to gender-based, domestic and sexual violence. Thus, our units specialise in combating the following:
Family and Women Assistance Units: we are specialised units for fighting against:Protection order application form (pdf) Open a new window
It is the violence inflicted by a man against a woman. There needs to exist, or have existed in the past, an emotional relationship between them, and it is not necessarily just physical violence, but can also be psychological or sexual.
"Violence against women is a manifestation of historically unequal power relations between women and men, which have led to domination over, and discrimination against, women by men and to the prevention of the full advancement of women" (Istanbul Convention 2011).
"It is the violence inflicted against women just because they are women, since, in their aggressor's view, they lack the basic rights of freedom, respect and and decision-making capacity" (Organic Act 1/2004).
It is the violence inflicted in the family enviroment, against children by their parents, against parents by their children, against men by women, between same-gender individuals, against elderly people and against others living in the same dwelling.
It occurs when somebody is forced to adopt an unwanted sexual behaviour. There may be different typologies for sexual violence: rape, harassment, fondling, indecent exposure before minors, etc.
Human trafficking is one of the 21st Century’s forms of slavery, and it is one of the most widespread types of crimes – involving the movement of the largest sums of money throughout the world, after drugs and weapons’ trafficking. Every time this crime is committed, a person’s human rights are violated outright, and it is not only the person’s freedom and dignity being demolished, but the person’s physical and emotional integrity are also destroyed.
Human trafficking victims are usually vulnerable people, mainly women, children and men in precarious physical or financial situations, who are used to discrimination and do not tend to offer resistance.
“Human Trafficking” may be defined as “the recruitment, transport, transfer, hosting or reception of persons by resorting to threats or to the use of force or other forms of coercion, or by means of kidnapping, fraud, deception, abuse of power or of a vulnerable situation, or by the granting or receipt of payments or benefits aimed at obtaining the consent of a person with authority over other persons, for exploitation purposes. As a minimum, exploitation may originate in prostitution and in other forms of sexual exploitation, including pornography, forced labour or services, slavery or similar practices, servitude or begging, criminal activities and the removal of body organs”.
Human trafficking is a serious criminal offence and it represents a major violation of a person’s dignity and freedom, in addition to being a form of serious crime.
If you suspect that human trafficking is being perpetrated in Spain, please get in contact through our:
How can human trafficking be detected?
The complexity and diversity of the human trafficking phenomenon makes it impossible to have a single and well-defined formula for establishing if a person is a victim of such trafficking. These persons are held as slaves through a combination of force, coercion and intimidation. They have been deceived on the work, the trip, the living conditions, the status, the legal documents or the treatment they will receive. These persons are transferred from one place to another by the traffickers in order to prevent their gaining self-confidence or having connections with persons who are outside the network. By means of coercion, they are forced not to report their situation to the law-enforcement agencies, to the state’s institutions and establishments (health centres, asylum offices, etc.), or to the NGO’s which might come into contact with them. They live in permanent fear and under the constant threat of violence being used against them or their families.
Thus, victims of human trafficking lead a life which is marked by abuse, the violation of their human rights and the constant scrutiny exercised by their traffickers. Therefore, despite the fact that each victim’s experience may be different, there are certain behaviours or situations which, to a greater or lesser extent, are common to all of them and make it possible to detect the existence of human trafficking by means of specific signs.
The following is a list of indicators which may be of help to those persons who, for whatever reason, might, in carrying out their duties, encounter a human-trafficking victim.
- Victims of human trafficking in general.
- Victims of human trafficking for sexual exploitation purposes.
- Victims of human trafficking for labour exploitation purposes.
- Specific indicators related to children who are victims of human trafficking.
How can we help victims of human trafficking?
The most important procedure to follow in order to help victims of human trafficking is to alert the authorities. Anyone can report the existence of human trafficking; do not turn a blind eye: PLEASE REPORT IT. Together we can make it. With your help, we can provide victims with comprehensive assistance which covers all their needs to the maximum extent possible.
- Healthcare and psychological assistance.
- Legal advice provided in their language or in a language they can understand.
- Protection and security.
- Safe accommodation.