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Estás en PORTADA DENUNCIAS Telephone reports
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Complaints -Telephone reports

Telephone reports

Complaints for Foreign Tourists Service

complaints can be made dialling

902 102 112

OPENING HOURS

From 9 a.m to 9 p.m (Monday to Sunday)

The following crimes can be reported by telephone:

  • Burglary and stealing
    • of/or in vehicle
    • of documents and/or items
    • addresses and premises burglaries
  • Loss of documents and /or items
  • Damages

REMARKS:
Concerning theft, telephone reports/complaints can be only taken/ lodged in those cases where theft and burglary are involved, but never in those cases when robbery is committed or there is a known perpetrator. In the last two cases, person should go to a police station to make the relevant report/complaint.

Crimes/offences requesting immediate police response, those involving crimes against persons, and generally speaking, those requiring a specific handling, shall have to be reported at a police station.

Once the telephone report/complaint is made, complainants will have 48 hours to ratify and sign it as correct at the police station or their choice. Prevalence will be given with respect to the reports directly made at the police station, except for justified cases.  

CALLS BILLING:
Guided prizes from the bellow listed telephone companies to the phone number 902 102 112 are:

MOBILE PHONE CALLS

MOVISTAR CHARGE TIMETABLE
CALL SET-UP
0,38797€
CHARGE FOR ADDITIONAL SECONE
0,00647€ Any time.
ORANGE-AMENA CHARGE TIMETABLE
CALL SET-UP
0,1500€
PER MINUTE
0,4800€ Any time.
VODAFONE CHARGE TIMETABLE
CALL SET-UP
0,15€
PER MINUTE
0.49€ Any time
Billing per second
JAZZTEL CHARGE TIMETABLE
CALL SET-UP
0,10270€  
PER MINUTE
0,07031€ Any time
ONO CHARGE TIMETABLE
CALL SET-UP
0,181500€  
PER MINUTE
0,486420€ Any time
Billing per seconds from the first second
YOIGO CHARGE TIMETABLE
CALL SET-UP
0,1433€  
PER MINUTE
0,4301€ Any time
Billing 1 second

LAND LINE TELEPHONY

TELEFÓNICA CHARGE TIMETABLE
CALL SET-UP
0,1029€
PER ADDITIONAL MINUTE
0,074088€ Any time
ONO CHARGE TIMETABLE
CALL SET-UP
0,124630€  
PER ADDITIONAL MINUTE
0,093412€ Any time
Billing per seconds from the first second
VODAFONE CHARGE TIMETABLE
CALL SET-UP
0,13€  
PER MINUTE
0,12€ Any time

These prices have not VAT included. Last update:  OCTOBER 2014




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